Privacy Policy

From ALSERCO GALICIA, S.L we understand that it is essential to maintain a transparent relationship with you, therefore, below, we present our Privacy Policy, so that at all times you are duly informed about how we collect and treat safely any data you provide us .

Your data will be processed in accordance with current legislation and, specifically, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (RGPD) regarding the protection of natural persons in what respects to the processing of personal data and the free circulation of these data. Also in relation to Organic Law 3/2018, of December 5, Protection of Personal Data and Guarantee of Digital Rights.

A careful reading of our Privacy Policy will provide you with the necessary information to know what destination we will give to the data you provide us.



If you, or an authorized person, have provided us with your data, we inform you that ALSERCO GALICIA, S.L, with CIF: ESB27845031 is the data controller. These data will be processed in accordance with the provisions of current regulations on the protection of personal data.

It is possible that there are other controllers in the treatments that we carry out, in which case we will always inform who is responsible for their treatment, as well as their identification data.

The Website may include hyperlinks or links that allow access to web pages of third parties other than, and therefore are not operated by ALSERCO GALICIA, S.L. The owners of said websites will have their own data protection policies, being themselves, in each case, responsible for their own processing and their own privacy practices.

From ALSERCO GALICIA, S.L we are committed to complying with the obligation of secrecy of personal data and your duty to keep them. For that, we adopt the necessary measures to avoid its alteration, loss, treatment or unauthorized access in accordance with what is established in the Regulations.



From ALSERCO GALICIA, S.L we inform through the website in the section corresponding to the privacy policy. More information in “Legal Notice”.



The personal data we process are:

  • Those that you decide to voluntarily provide us
  • The data derived from the communications you maintain with us.
  • The information corresponding to your own browsing in the case of Online Services, (IP address or information derived from cookies or similar devices (you can see our Cookies Policy on the web).
  • That information that is available in sources accessible to the public, to which we can legitimately access.
  • The data derived from the contractual or pre-contractual relationship that you maintain with us, including your image, always informing you in this case of the possibility of capturing your image.
  • Those that third parties provide us about you, there being a legitimate basis for it or having obtained your consent for it.
  • The data of third parties that you provide us, with the prior consent of the third party in question.


At ALSERCO GALICIA, S.L we always treat your personal data in strict compliance with current legislation. In addition, we inform you that we have the appropriate technical and organizational measures to guarantee an optimal level of security, thus guaranteeing that only those people who have authorization will access them, that we will keep them intact, avoiding any intentional or accidental loss and that we have reinforced the data processing systems and services.

However, since ALSERCO GALICIA, S.L cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, it therefore undertakes to communicate without undue delay when a violation of the privacy occurs. security of personal data that is likely to pose a high risk to the rights and freedoms of natural persons. Following the provisions of article 4 of the GDPR, a violation of the security of personal data is understood as any breach of security that causes the destruction, loss or accidental or illegal alteration of personal data transmitted, stored or processed in another way, or unauthorized communication or access to such data.

The operations, procedures and technical procedures that we carry out in an automated or non-automated manner and that enable the collection, storage, modification, transfer and other actions on personal data, are considered personal data processing.



The basis of the legitimacy of the processing of Personal Data will be the result of the contractual or pre-contractual relationship, the employment relationship or any other that is required for the processing of data, such as express consent.



In accordance with the provisions of Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, and Directive 2002/58/CE, we inform you that you can receive communications and information of a commercial nature through this electronic communication system (emails, automated form response messages and other communication systems) when you have given us your consent or in the case of commercial communications regarding products or services similar to those previously provided by the data controller of your data.

In the event that you do not wish to receive communications and information of this nature, you can notify us by this same means indicating in the subject line “LOW COMMERCIAL COMMUNICATIONS” so that your personal data may be removed from our database. Your request will be activated within a period of 1 month from its submission. In the event that we do not receive an express response from you, we will understand that you accept and authorize our entity to continue making the aforementioned communications.

In the case of receiving such communications by these means, we inform you that the messages are addressed exclusively to their recipient and may contain privileged or confidential information. If you are not the intended recipient, we notify you that unauthorized use, disclosure and/or copying is prohibited under current legislation.



The personal data relating to natural persons that ALSERCO GALICIA, S.L. collects by any means, will be kept as long as the interested party does not request its deletion. Likewise, they will be kept as long as the relationship that originated the data processing is maintained, respecting in any case the legal retention periods. After this period, the personal data will be deleted from all the systems of ALSERCO GALICIA, S.L.



There will be no assignment, transmission or transfer of personal data, except those already informed, that are not as a result of a legal obligation. If at the request of the Public Administration or the Autonomous Institutions in the scope of the functions that the law expressly attributes to them, your data is requested, these will be transmitted.

If there is an assignment, transmission or transfer of personal data outside of the cases previously provided, you will be previously informed so that, if applicable, you give us your consent.

But in order to organize ourselves correctly, have good operations and procedures that guarantee good management, from ALSERCO GALICIA, S.L it may be necessary to have to hire the services of advisors, professionals, or other service companies to process data under our instructions.

This treatment on behalf of third parties is regulated in a contract that is in writing or in some other legally accepted way and that allows proof of its conclusion and content, expressly specifying that the person in charge of the treatment will treat the data in accordance with our instructions and will not apply or will use it for a purpose other than that which appears in said contract, nor will it communicate them, not even for their conservation, to other people.



The data protection regulations grant you the following rights:

  • Right of access: It is the right of the User to obtain confirmation of whether or not ALSERCO GALICIA, S.L is treating their personal data and, if so, to obtain information about their specific personal data and the treatment that ALSERCO GALICIA, S.L has carried out. or make, as well as, among other things, the information available on the origin of said data and the recipients of the communications made or planned thereof.
  • Right of rectification: It is the right of the User to modify their personal data that turns out to be inaccurate or, taking into account the purposes of the treatment, incomplete.
  • Right of deletion (“the right to be forgotten”): It is the right of the User, provided that current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected. or treated; the User has withdrawn his consent to the treatment and this does not have another legal basis; the User opposes the treatment and there is no other legitimate reason to continue with it; the personal data has been unlawfully processed; the personal data must be deleted in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its application, must take reasonable measures to inform those responsible for processing the personal data of the request by the interested party to delete any link to those personal data.
  • Right to limitation of treatment: It is the right of the User to limit the treatment of their personal data. The User has the right to obtain the limitation of the treatment when they challenge the accuracy of their personal data; the treatment is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has opposed the treatment.
  • Right to data portability: In the event that the treatment is carried out by automated means, the User will have the right to receive from the Data Controller their personal data in a structured, commonly used and machine-readable format, and to transmit them to another data controller. of the treatment. Whenever technically possible, the Data Controller will directly transmit the data to that other controller.
  • Right of opposition: It is the right of the User not to carry out the processing of their personal data or to cease their processing by ALSERCO GALICIA, S.L.
  • Derecho a no ser objeto de una decisión basada únicamente en el tratamiento automatizado, incluida la elaboración de perfiles: Es el derecho del Usuario a no ser objeto de una decisión individualizada basada únicamente en el tratamiento automatizado de sus datos personales, incluida la elaboración de perfiles, existente salvo que la legislación vigente establezca lo contrario.

If you want more information regarding the treatment of your data, rectify those that are inaccurate, oppose and/or limit any treatment that you consider is not necessary, or request the cancellation of the treatment when the data is no longer necessary, you can write to ALSERCO GALICIA, S.L in Poligono Oceanis – Nave 5.09 Atios, , 36418 – O Porriño (Pontevedra) or by email to

  • Said communication must reflect the following information: Name and surname of the user, the application request, address and supporting data.
  • The exercise of rights must be carried out by the user himself. However, they may be executed by an authorized person as the legal representative of the authorized person. In this case, the documentation that proves this representation of the interested party must be provided.

Likewise, we want to inform you that you can withdraw the consent given without affecting the legality of the treatment already carried out, by sending your request to the same address indicated in the previous paragraph. In this case, you must accompany your application with a copy of your ID or document proving your identity.

In the event that you consider that there is a problem or infringement of current regulations in the way in which your personal data is being processed, you will have the right to effective judicial protection and to file a claim with a control authority, in particular, in the State in which you have your habitual residence, place of work or place of the alleged infringement. In the case of Spain, the control authority is the Spanish Data Protection Agency ( – C/ Jorge Juan, 6 28001-Madrid – FAX: 914483680- TELF: 901 100 099 – E-mail:


We detail below the purposes of the data processing carried out by any, or all, of the Data Controllers listed above.


It is necessary that the User has read and is in agreement with the conditions on the protection of personal data contained in this Privacy Policy, as well as that they accept the processing of their personal data so that the Data Controller can proceed to the same in the form, during the terms and for the purposes indicated. The use of the Website will imply the acceptance of its Privacy Policy.

ALSERCO GALICIA, S.L reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to be aware of the latest changes or updates.

This Privacy Policy was updated to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (GDPR) and Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights